Medical Secretarial Diploma

If you want to specialize in the field of medical secretarial work, obtaining this training diploma is essential. It aims to prepare you for any job in the medical secretarial field, which is typically carried out in medical institutions, hospitals, radiology centers, and private clinics. The person in this role performs administrative and organizational tasks and manages medical files and records.

Diploma Details and Curriculum

This training diploma in medical secretarial work is designed for employment in various departments of hospitals, health insurance funds, laboratories, radiology centers, and private clinics. The work involves diverse administrative and organizational tasks related to handling medical files and records and managing a medical office. The goal of the medical secretarial specialization is to support the local community, especially the health sector, by preparing qualified and trained human resources to provide all administrative and office services accompanying health services in these institutions professionally. This includes services such as receiving calls of all kinds, scheduling appointments, receiving and delivering documents, providing administrative assistance to doctors and the medical team, drafting messages and reports, maintaining medical files, effectively handling medical records, and interacting with patients and health sector employees based on sound scientific and psychological principles.

Training Objectives

Prepare specialized personnel to work in medical secretarial roles in health establishments, such as clinics, health centers, and public and private hospitals, as well as health insurance.

Provide appropriate scientific training to equip participants with the necessary administrative and technical skills and the rules of medical secretarial work.

Familiarize participants with correct behaviors, personal qualities, and sound methods for interacting with patients and employees, as well as the latest scientific and technological developments in the field of medical secretarial studies.

Train participants in using modern technical devices and ensuring adequate familiarity with them.

Understand the health system, types of health establishments, classifications, health insurance systems, and the insurance documents used, along with how to deal with insurance companies.

Train on all office tasks and activities such as typing, shorthand, time management, record-keeping, report writing, and using computers for text processing, accounting sections, emails, and both closed and open networks.

Practice writing medical terms correctly and understanding health information systems, medical records, and global systems used in disease classification.

Curriculum Topics to be Covered in this Training Diploma

Medical reporting and medical registration.

Medical terminology and law in medicine.

Medical quality and infection control.

Professional ethics and applications in hospitals.

Communication skills and dealing with different patient types.

Basics of management and office and commercial correspondence.

Office jobs, skills, and professionalism.

Human relations and workshops for improving public relations.

Medical records and various preservation methods, including organizing archives.

Handling phone calls.

Organizing meetings and office management.

Scheduling and organizing visits from clients and guests, as well as the manager’s appointments.

Time management and prioritization.

Coordinating activities related to employee affairs within the administration.

Interpersonal relations in the work environment.

Preparing reports and statistics.