The Online Diploma in Executive Secretarial and Office Management aims to equip participants with the technical and personal skills necessary for success in executive secretarial roles and effective office management.
Diploma Details and Topics
This training diploma is designed to provide participants with advanced skills that enable them to perform their duties and responsibilities in secretarial and office management efficiently and effectively. This includes effective communication, time management, and systematic information organization for easy retrieval when needed. Participants will also learn about the principles of high human conduct when interacting with leadership, subordinates, and clients. The training will be conducted online through interactive lectures.
Who Should Enroll in This Training Diploma?
Recent graduates wishing to work in executive secretarial positions.
Individuals qualified for a job promotion to become an office manager or executive secretary.
Anyone seeking qualifications for the role of executive secretary.
Training Topics to be Covered
Understanding the concept and importance of secretarial work and its various types.
Functions of modern offices, their objectives, and the importance of office management.
Excellence in modern secretarial work and contemporary office management.
Modern methods in secretarial work and developing skills for personal secretaries.
Utilizing modern office devices, software, and tools.
Organizing office work: scheduling appointments, time management, prioritizing tasks, preparing agendas, and writing reports.
Communication skills and interaction with others, including managing work pressures in secretarial offices, following principles of high human conduct.
Work behaviors and ethics, their importance, and their impact on the organizational work environment.
Understanding modern office management and organization.
Roles, duties, and responsibilities of office managers.
Behavioral skills related to the office manager role and effective interaction with leaders and subordinates.
